VOYOTrak FAQ
VOYOTrak is a web-based platform that allows individuals, families, and fleet managers to monitor and manage vehicles using advanced telematics data. It provides real-time insights into vehicle health, location, usage, and safety alerts.
VOYOTrak is ideal for:
- Fleet managers overseeing small to mid-sized vehicle fleets
- Families with multiple vehicles
- Car owners who want deeper insight into vehicle performance and maintenance
VOYOTrak connects to your vehicle through a VOYO device installed in the OBD-II port. The device collects real-time data and transmits it to the VOYOTrak portal, where you can view diagnostics, alerts, and location info.
VOYOTrak is free when used with a VOYO Bluetooth or LTE device.
Yes. VOYO devices include Scan Pro, a professional-grade diagnostics system that far surpass standard OBD-II fleet and consumer devices. Scan Pro provides access to manufacturer-specific trouble codes from all vehicle controller, and other advanced diagnostic information for deep insights into your vehicle’s health and performance.
Yes. VOYOTrak integrates with VOYOLink, a platform that enables remote communication between vehicle owners and participating repair shops. If your preferred shop uses VOYOLink, they can receive alerts, view diagnostics, and help you manage maintenance or repairs—even when you’re not at the shop.
VOYOTrak gives you access to:
- Check engine light codes and diagnostic details
- Battery health alerts
- Location tracking and driving history
- Scheduled maintenance reminders
- Vehicle usage reports and safety events (e.g., hard braking)
- Fleet wide performance metrics
Yes. VOYOTrak is designed for managing one or many vehicles from a single dashboard. You can see an overview of all vehicles or dive into individual details.
While VOYOTrak is a web-based platform, and accessible via mobile browsers it is recommended to use the VOYO app on mobile devices. The VOYO app is available for iOS and Android.
Yes, a VOYO device is required to access real-time vehicle data on VOYOTrak. Devices can be purchased individually or through your local shop if they use the VOYOLink platform.
The VOYO app is optimized for individual users and smartphones. VOYOTrak offers a broader, desktop-friendly interface for managing multiple vehicles, better suited for families and fleets.
Shops you share your data with can only see diagnostic related data. They do not see your trip information or driver safety alerts. Vehicle owners can optionally choose to share trip data with a shop from the Settings menu in VOYOTrak.
Please note, diagnostic alerts shared with your selected shops include location information. This one time GPS point is provided to help your shop better understand the vehicle’s operating state when an alert was created.
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Yes. VOYOTrak uses encrypted connections and follows strict data privacy policies. Only you—and those you authorize—can view your vehicle data.